SSISG VPS Solutions
Our VPS (Virtual Private Servers) Solutions are Fully Managed, Fully Optimized and Scalable and High Performance. The VPS’s are Managed with CPanel or Plesk and powered by Optimized Computing, Cent OS, with RAID-10 Failover Systems, Full Root/SSH Access, UNLIMITED DOMAINS – EMAILS- MySQL, and add-ons packages are also available. If you require Flexibility, Performance, Power, and Stability for your computing requirements without the dedicated server’s price; check out our VPS Solution Packages.
Hybrid Servers Features
Our Hybrid Servers are Fully Managed and built for power and performance with Enterprise class hardware with RAID 10, Virtualization technology Virtuozzo, and Dual CPU Dual Core Opterons. A Hybrid server is a high-end VPS that is shared by only 4-8 plans per machine.
- More Powerful than a normal VPS
- Enterprise Hardware for High Performance
- Demanding Web Application
- High Traffic Websites
- Streaming Media And Content Delivery (CDN)
| SSISG Hosting Features | Cloud Hosting | VPS Solutions | Hybrid Solutions |
|---|---|---|---|
| CentOS Operating System |  | | |
| Unlimited Domains-Emails-MySQL | | |
|
| 2 Dedicated IP Addresses | | |
|
| Fully Optimized & Secure | | | |
| Fully Managed w/Control Panel | | | |
| Root/SSH Access | | |
|
| Free Backup – Every other Night | | | |
| Free Virtuozzo Power Panel | | |
|
| 99.9% Guarantee Network Uptime | | | |
| Private Nameservers | | |
Managed VPS support
SSISG is proud to now be offering Fully Managed services on all control panel (cPanel/WHM and Plesk) based VPS’s and Hybrid Servers. By leveraging our years of experience you will now be able to sit back and enjoy powerful Hosting with ease.
24/7 Support
Email/ticket support service is available 24 hours per day, 7 day days a week, 365 days per year. To submit or review your support tickets and billing please visit our SSISG Helpdesk.
Support coverage
SSISG provides managed support for all system aspects listed below:
- Physical hardware management, monitoring and replacement;
- Network availability;
- Free installation of the cPanel or Plesk control panel is done during VPS provisioning;
- Free control panel and OS optimization is done during provisioning. General optimization is suitable in 99% of use cases;
- Free initial security hardening;
- Free initial accounts migration from remote system with the same control panel;
- Management of all aspects of the operating system, assistance and troubleshooting of any problems related to operating system and standard control panel components;
- Best-effort support for 3rd party applications.
Control Panel Options
cPanel/WHM
- cPanel/WHM
- Initial installation
- Initial service optimization
- Version upgrade/downgrade (note: EDGE build is not supported)
- Repair
- Licensing
- Troubleshooting of automated update and/or backup creation tasks
- Mail services
- Upgrade/reinstall exim MTA
- Upgrade/reinstall courier-imap POP3 and IMAP service
- Install/upgrade/reinstall/uninstall SpamAssassin
- Install/upgrade/reinstall/uninstall ClamAV antivirus
- Troubleshoot and repair mail delivery problems (note: problems caused by 3rd party mail scanning, filtering, products are not supported, custom delivery rules or ACLs are not supported)
- Troubleshoot standard Horde/IMP and Squirrelmail webmail clients
- Web service
- Apache web server recompilation
- PHP upgrade or recompilation with additional options/modules directly supported by cPanel’s easyapache script
- PHP configuration modification
- ionCube installation/removal/upgrade
- Zend Optimizer installation/removal/upgrade
- eAccelerator installation/removal/upgrade
- Troubleshoot and repair Apache/PHP installation and/or configuration (note: custom Apache configuration or modules are not supported)
- MySQL
- Upgrade MySQL version
- Repair MySQL installation
- Repair/optimize MySQL databases
- Troubleshoot MySQL startup or connectivity issues
- Nameserver
- Repair/reinstall named
- Named configuration troubleshooting
- FTP service
- Upgrade/reinstall proftpd or pure-ftpd FTP server
- Switch between pure-ftpd and proftpd
- FTP service configuration troubleshooting (note: custom configuration rules or custom FTP server modules are not supported)
Plesk
- Plesk service
- Initial installation
- Initial service optimization
- Version upgrade (note: downgrade is not supported)
- Repair
- Licensing
- Mail services
- Reinstall/troubleshoot qmail MTA
- Reinstall/troubleshoot courier-imap POP3 and IMAP service
- Install/upgrade/reinstall/uninstall SpamAssassin
- Troubleshoot and repair mail delivery problems (note: problems caused by 3rd party mail scanning, filtering, products are not supported, custom delivery rules or ACLs are not supported)
- Troubleshoot standard Horde/IMP webmail client
- Web service
- PHP configuration modification
- ionCube installation/removal/upgrade
- Zend Optimizer installation/removal/upgrade
- eAccelerator installation/removal/upgrade
- Troubleshoot and repair Apache/PHP installation and/or configuration (note: custom Apache configuration or modules are not supported)
- MySQL
- Upgrade MySQL version (note: applicable only to versions officially distributed by CentOS/CentOS Plus)
- Repair MySQL installation
- Repair/optimize MySQL databases
- Troubleshoot MySQL startup or connectivity issues
- Nameserver
- Repair/reinstall named
- Named configuration troubleshooting
- FTP service
- Repair/reinstall proftpd
- FTP service configuration troubleshooting (note: custom configuration rules or custom FTP server modules are not supported)
If you have any questions about our support coverage, login to the SSISG Helpdesk and submit a ticket to our support department.